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FREE DELIVERY ON ALL ORDERS OVER $65
FREE DELIVERY ON ALL ORDERS OVER $65

FAQ's

WHY IS YOUR COFFEE SO GOOD ?
With more than 30 years of coffee roasting experience, we know that quality coffee comes from using the highest-grade green coffee. Our coffee is uniquely roasted, daily, by an experienced multi-award winning coffee roaster right here in Australia.

WHAT IS THE SECRET BEHIND THE QUALITY OF THE NESPRESSO CAPSULES ?
Our coffee and capsules are roasted and packed fresh in a state-of-the-art facility that delivers an authentic coffee experience. The entire process is managed all in the same location which minimises waste and cuts out middlemen.

Most importantly our capsules are made with the most cutting-edge capsule technology engineered specifically to maximise the aroma and taste of all our capsule blends no matter how you drink it.

HOW CAN YOU SELL QUALITY COFFEE AT SUCH A GOOD PRICE?
Our philosophy is simple.

Everyone deserves great coffee at a great price. Primo Caffe keeps things simple and so we don't pass on unnecessary costs to you. We've proven that your coffee doesn't need a lot of cost wrapped around it to taste good and with no expensive brand ambassadors and by minimising packaging costs we only focus on things that directly relate to achieving great coffee.

WILL YOUR CAPSULES WORK IN MY COFFEE CAPSULE MACHINE?
As part of the stringent quality program we put all our products through our capsules have been vigorously tested. We are so confident in our capsules we offer a 100% Nespresso compatibility guarantee.
Unfortunately, due to the unique design of the new Nespresso® Vertuo machine, our capsules are not compatible with this new coffee capsule system.

I AM LOOKING FOR THE BEST VALUE, MOST CONVENIENT COFFEE SOLUTION FOR MY BUSINESS. WHAT CAN I DO?
Primo Caffe have a solution for everyone no matter how you drink it, how you serve it or where you drink it. Capsules or beans? Home or Office? Food-service or cafe?
If you can’t find what your looking for contact us and one of our staff can take you through our range of best value solutions.