This article is designed to simplify how to earn and redeem your rewards points on your future orders so you can enjoy continual benefits and great coffee. Here at Primo, we pride ourselves on delivering the 'Best Value for Money Coffee Solution!' Please see: for information on how to become a member.

Points Value

For every 100 Caffeine Kick Points earned, you will receive a $1 discount OR you can choose to build up to 1000 points and claim a 10% discount. And, for every $1 you spend you will receive 6 caffeine kick points. Keep this in mind for when we go through 'How to Earn Below' as it will put the points system in perspective

How to Earn & Redeem

  1. Sign Up - 300 Points Earned
  2. Like us on Facebook - 100 Points Earned
  3. Follow us on Instagram - 150 Points Earned
  4. Refer your friends to give them a $10 voucher which will also give you a 10% off for your next order (Facebook, Twitter & Email compatible)
  5. Every time you spend $1 you will earn 6 points

Jan buys 6kg of Espresso Numero Uno for a total order value of $166.67. She will earn a total of 1000 caffeine kick points for this transaction. Jan has two options;

  1. Use the 'Order Discount' Function for all 1000 points to receive a $10 discount 
  2. Use the '10% off coupon' for a $16.67 discount
  3. For both steps 1 & 2 select the redeem option, a code will generate which you will copy
  4. Upon checking out of our website, enter the discount code you copied to redeem your reward. 
  5. Reward will stay valid until it is consumed
More information

All rewards points earning and redeeming is configured through the panel in the bottom left hand corner of your screen. If you find that you have redeemed your points by accident, please let us know so we can make an adjustment to your point total in the back end of our system. Simply use the messenger chat function in the bottom right hand corner of your screen or reach out to us via our contact form:

We encourage you to reach out for any information you need to make this process as simple as possible, thank you for participating.